Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Kyriba IT Analyst

120 Views 1 week ago
Experience 5–10 Year(s)
₱
Salary ₱ 100 – 108K p.m
Location Manila (Makati)
31 candidate(s) already applied

Job Description

Job Title: Kyriba IT Analyst

Location: Makati City, Philippines
Work Setup: Hybrid
Shift: Mid Shift (3:00 PM – 12:00 AM)
Salary Range: ₱100,000 – ₱108,000 per month
Experience Required: 5+ Years
Headcount: 1

Job Summary

We are looking for an experienced Kyriba IT Analyst with strong expertise in application support, treasury management systems, and enterprise integrations. The ideal candidate will be responsible for providing L2/L3 application support, managing system integrations, troubleshooting production issues, and ensuring operational stability across treasury and financial applications.

Candidates with hands-on Kyriba support, configuration, administration, and integration project experience will be highly preferred.

Roles & Responsibilities

1. Application Support & Operations

  • Provide Level 2 and Level 3 support for Kyriba and associated integrations.
  • Monitor application performance, system availability, and integration processing.
  • Troubleshoot production incidents, perform Root Cause Analysis (RCA), and implement preventive measures.
  • Coordinate issue resolution with vendors, banking partners, ERP, Treasury, and technical teams.
  • Support application upgrades, system releases, maintenance, and enhancements.
  • Maintain technical documentation, support procedures, and knowledge articles.

2. Integration Management

  • Support and maintain integrations between Kyriba and enterprise applications.
  • Monitor inbound/outbound interfaces, managed file transfers, and batch processing.
  • Troubleshoot interface failures, data synchronization, and connectivity issues.
  • Support API-based, messaging-based, and file-based integrations.
  • Work with SAP ERP, Azure, Bloomberg, FXall, State Street, and banking platforms.
  • Collaborate with Infrastructure, Cybersecurity, Architecture, and vendor teams.
  • Ensure secure and accurate treasury data exchange across systems.

3. Delivery & Continuous Improvement

  • Participate in Agile/SAFe ceremonies, sprint planning, backlog refinement, and release activities.
  • Support requirements analysis, solution design, testing, implementation, and deployment.
  • Identify automation opportunities and improve application support processes.
  • Drive continuous improvement initiatives to enhance system reliability and operational efficiency.

Required Skills & Qualifications

  • Bachelor's degree in IT, Computer Science, Information Systems, Engineering, Finance Technology, or a related discipline.
  • Minimum 5+ years of relevant IT application support, systems administration, or technical operations experience.
  • Experience supporting Treasury Management Systems, preferably Kyriba.
  • Strong understanding of SAP S/4HANA, SAP ECC, or other ERP platforms.
  • Hands-on experience with API, messaging, and file-based integrations.
  • Knowledge of PGP encryption, SSH, digital certificates, and public/private key management.
  • Experience in incident management, troubleshooting, RCA, and application monitoring.
  • Understanding of SOX compliance, IT governance, audit controls, change management, and access management.
  • Experience supporting application upgrades, patches, testing, and deployments.

Preferred Skills

  • Hands-on Kyriba application support, configuration, administration, and integration experience.
  • Knowledge of treasury management, cash management, and financial data workflows.
  • Exposure to Bloomberg, FXall, State Street, and banking integrations.
  • Understanding of Azure services and Data & Analytics integrations.
  • Experience with DevOps, release management, source control, and version management.
  • Knowledge of IAM, cybersecurity, business continuity, and disaster recovery.
  • Strong stakeholder management, analytical, communication, and problem-solving skills.

Technical Expertise

  • Application & Integration Monitoring
  • Root Cause Analysis (RCA)
  • Log Analysis and Troubleshooting
  • Incident & Problem Management
  • End-to-End Transaction Flow Analysis
  • Release & Deployment Management
  • Test Planning and Execution
  • Secure File Transfer & Encryption
  • Identity & Access Management (IAM)
  • SOX & Financial Systems Compliance

Candidate Requirements

  • Minimum 5+ years of relevant professional experience.
  • Strong preference for candidates with direct Kyriba technical support or integration project experience.
  • Ability to work in a hybrid setup in Makati City.
  • Willingness to work on a mid-shift schedule (3:00 PM – 12:00 AM).
  • Strong project experience must be clearly highlighted in the latest resume/CV.

Questionnaire / Application Link: https://myglit.com/lateral/cref/22089373a9/if

Please ensure your latest CV clearly highlights relevant Kyriba experience, technical skills, integration projects, and application support responsibilities.

Apply Now!












Key Skills

12 Skills
Analytical Change management Stakeholder Management access management Troubleshooting Incident Management API, Strong Communication Skills (Verbal and Written)) Problem-Solving Skills SAP S/4 Hana Proven Root Cause Analysis (RCA) skills integrating SAP Concur with SAP ECC, SAP S/4HANA, or other ERP systems.

Role Specifications

Role
System Analyst
Timings
Afternoon Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
IT Software/Hardware

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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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