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Lead Subject Matter Expert (US Mortgage Servicing)

Gratitude Inc

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1 month ago

Lead Subject Matter Expert (US Mortgage Servicing)

2-4 Year(s)

Pampanga (San Fernando, San Luis)

Pampanga (San Fernando, San Luis)

Job Description

Key Skills

US Mortgage

3 candidate(s) have already applied for this Job. Apply now

Looking for an experienced Subject Matter Expert with strong background in US Residential Mortgage Servicing. The role involves supporting operations through coaching, process improvement, stakeholder collaboration, quality support, and performance management within a voice campaign.
Key Skills
US Mortgage
Mortgage Servicing
Residential Mortgage
SME
Voice Support
Coaching
Leadership
Performance Management
Quality
Customer Service
Stakeholder Management
BPO

Role

Operations Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Victoria Ijeoma Ekeh

Recruiter - Gratitude Inc

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