Manager, Pre-sales and Solutions

Gratitude Inc

365 Views

15 hours ago

Manager, Pre-sales and Solutions

5-6 Year(s)

₱ 160 - ₱ 180K p.m

Manila (Taguig)

Job Description

Key Skills

Communication Detail oriented Service Desk "bid management" College Graduate pre-sales experience in Service Desk (BPO)

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Manager, Pre-sales and Solutions

Location: Taguig City, Philippines

Work Setup: Hybrid

Work Schedule: Mid Shift

Employment Type: Full-Time

Drive Winning IT Service Desk Solutions

Are you an experienced Pre-Sales and Solutions Manager with a strong background in Service Desk and IT Consulting? We are looking for a strategic leader who can drive business growth, develop winning solutions, manage large bids, and build lasting client relationships.

This role is ideal for professionals with expertise in pre-sales, bid management, solution design, and Service Desk operations, combined with a proven ability to close complex IT consulting opportunities.

Key Responsibilities

Lead end-to-end pre-sales and solution development for major Service Desk opportunities.
Drive strategic sales planning, pipeline growth, and business development initiatives.
Develop compelling proposals and solution presentations for clients.
Manage large bid opportunities while ensuring compliance with established bid management frameworks.
Collaborate with delivery, operations, and business units to create competitive and innovative solutions.
Build and maintain knowledge repositories, best practices, reusable assets, and case studies.
Support smooth transition from sales to delivery by working closely with delivery teams.
Strengthen solution architecture capabilities and contribute to organizational knowledge-sharing initiatives.
Represent the organization at industry events and networking forums.
Build strong executive-level client relationships and identify new business opportunities.

Qualifications

Bachelor's Degree in any relevant field.
Minimum 5 years of experience managing Profit & Loss within an IT consulting or outsourcing environment.
Proven experience in Pre-Sales, Bid Management, and Service Desk Solutions.
Strong background in strategic sales planning, pipeline development, and closing enterprise IT consulting deals.
Experience handling large bid proposals and solution architecture.
Knowledge of public sector procurement and digital transformation initiatives is an advantage.
Excellent communication, presentation, negotiation, and stakeholder management skills.
Willing to travel when required.
BEMF Training is preferred.
Stable employment history.

Why Join Us?

Competitive leadership compensation
Hybrid work arrangement
Opportunity to work on enterprise-scale Service Desk solutions
Career growth in IT consulting and business development
Collaborative and high-performing work environment

Role

Account Manager

Timings

Afternoon Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

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