Manager / Sr Manager Operations (Healthcare)
Allsec Technologies IncManager / Sr Manager Operations (Healthcare)
Job Description
Key Skills
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Job Title: Senior Operations Manager
Account: Healthcare
Schedule: Shifting schedule (including weekends) and may work during holidays
Salary: Upto 150k
Work Location: Market! Market, Taguig.
Qualification: At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduate | College Graduate | Post Graduate.
Key Attributes:
• Must have at least 5 years of managerial experience in handling a healthcare account in a BPO company.
• Must be proficient in English & MS Office Skills
~ Must have managed Team Leads & Managers as direct reportes with a min HC of 100 FTEs.
~ Must have managed clients and should have handled MBRs, QBRs.
~ Must be well versed with the client SLAs and Operational Metrices on Shrinkage, Manpower Planning, Attrition, AHT.
~ Must have excellent team management skills and should be able to drive team towards achieving organizational goals.
• We prefer candidates residing in Manila or nearby provinces and can be scheduled for an online/onsite assessment and interview immediately
• Target Start Date: Immediate.
Role
Operations Manager
Timings
Night Shift (Permanent)
Industry
Medical / Healthcare / Hospital
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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