Medical Billing Specialist – Healthcare RCM
Job Description
We are hiring Medical Billing Specialists for a Healthcare Revenue Cycle Management (RCM) account. The ideal candidates should have experience in medical billing, healthcare RCM, or customer support, along with strong communication and problem-solving skills.
The role involves assisting with medical billing inquiries, addressing payment-related concerns, explaining billing information, and ensuring accurate and professional handling of sensitive healthcare and financial information.
Key Responsibilities:
Handle medical billing and healthcare-related inquiries.
Assist with billing discrepancies, payment concerns, and account-related queries.
Review and resolve billing issues accurately and efficiently.
Explain complex billing information in a clear and professional manner.
Coordinate with relevant departments to resolve outstanding concerns.
Maintain accurate records and documentation of customer interactions.
Handle sensitive customer and healthcare information with strict confidentiality.
Follow company policies, data privacy standards, and quality guidelines.
Qualifications:
1–2 years of experience in Medical Billing, Healthcare RCM, or Customer Support.
Strong problem-solving and analytical skills.
Excellent verbal and written communication skills.
Ability to explain complex billing concepts clearly.
Professional approach to handling sensitive and confidential information.
Must be willing to work in Taguig.
Recruitment Process:
Virtual and onsite recruitment processes are available.
Candidates opting for the onsite process must walk in to proceed with their application.
No-show candidates will not be processed for the onsite recruitment route.
Key Skills
21 SkillsRole Specifications
Similar Jobs
HR Service Delivery Assoc Manager
QA – ORDER TO CASH
US Electronics Voice Account CSR | Transcom Pasig | Up to ₱24.8K
CSR Multilingual Language - Khmer (Cambodia)
Business Architect
About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Interview Tips
Curated for this roleGet the Best Jobs
Right on your fingertips with instant alerts