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GRATITUDE INC
APAC · AFRICA · U.S.A

Microsoft Dynamics 365 CRM Developer

492 Views 1 week ago
Experience 3–15 Year(s)
₱
Salary Confidential
Location Manila (Taguig, Alabang Muntinlupa City, Mandaluyong)
84 candidate(s) already applied

Job Description

​​We’re looking for a Microsoft Dynamics 365 CRM Developer to design, customize, integrate, and support CRM solutions that improve business processes and customer experiences. You’ll work closely with stakeholders and technical teams to deliver scalable Dynamics 365 solutions.

What We’re Looking For

  • Bachelor’s degree in IT, Computer Science, or a related field
  • 3+ years of hands-on experience with Microsoft Dynamics 365 CRM
  • Experience with one or more Dynamics 365 modules:
    • Customer Service
    • Sales
    • Field Service
    • Customer Insights Journeys
  • Strong knowledge of CRM development, customization, and configuration
  • Hands-on experience with Microsoft Power Platform, particularly Power Apps and Power Automate
  • Experience integrating Dynamics 365 with other systems and applications
  • Experience with .NET development and familiarity with SQL Server
  • Strong troubleshooting and problem-solving skills
  • Able to work independently while actively contributing to team discussions and solutions
  • Willing to work onsite and on a shifting schedule

 What You’ll Do

  • Develop, customize, and configure Microsoft Dynamics 365 CRM solutions
  • Translate business requirements into effective CRM solutions
  • Integrate CRM with external systems and platforms
  • Provide technical support and troubleshoot CRM issues
  • Collaborate with stakeholders to define requirements and project scope
  • Contribute to technical discussions and solution design
  • Stay current with Dynamics 365, Power Platform, and CRM best practices

Important Eligibility Requirement

  • Must be currently based in the Philippines and legally authorized to live and work in the country


PRE-SCREENING QUESTIONS:

  1. How many years of relevant hands-on experience with Microsoft Dynamics 365 Customer Relationship Management?
  2. Do you have hands-on experience with the Power Platform (Power Automate, Power Apps, etc)?
  3. How much is your last drawn salary?
  4. How much is your salary expectation?
  5. Are you amenable to working on an onsite set up with a shifting schedule in Taguig?


Key Skills

5 Skills
SQL Server Microsoft dynamics 365 CRM Microsoft Dynamics 365 Customer Relationship Management CRM Modules Experience with .NET development and familiarity with SQL Server

Role Specifications

Role
Account Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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