Microsoft Dynamics 365 CRM Developer
Gratitude IncMicrosoft Dynamics 365 CRM Developer
Job Description
Key Skills
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JOB TITLE: Microsoft Dynamics 365 CRM Developer
WORK SET UP: Onsite in Taguig
WORK SHIFT: Shifting
Salary budget:RM 7900 - RM 9300
The work:
As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using Microsoft Dynamics 365 Customer Relationship Management (CRM). Your typical day will involve developing and implementing CRM solutions to enhance customer relationships and streamline business processes.
Roles & Responsibilities:
Assist in the design of software configuration and customization using Microsoft Dynamics 365 Customer Relationship Management (CRM) to meet business process design and application requirements.
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute to providing solutions to work-related problems.
Develop and customize Microsoft Dynamics 365 CRM applications.
Integrate CRM applications with other systems and platforms.
Provide technical support and troubleshooting for CRM applications.
Collaborate with stakeholders to gather requirements and define project scope.
Stay updated on the latest CRM technologies and best practices.
Here’s what you’ll need:
Bachelor’s Degree in Information Technology, Computer Science, or other related fields.
3 or more years of experience in Microsoft Dynamics 365 Customer Relationship Management (CRM).
Experience in CRM modules such as Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Field Service or Microsoft Dynamics 365 Customer Insight Journey
Strong understanding of CRM development principles and best practices.
Experience in customizing and configuring CRM solutions.
Knowledge of CRM integration with other systems and applications.
Ability to troubleshoot and resolve technical issues in CRM applications.
Hands-on experience with the Power Platform (Power Automate, Power Apps, etc)
Experience with .NET development and familiarity with SQL Server
Flexible to report onsite at any of Manila office locations: Alabang, BGC, Cubao and Mandaluyong City
• Open for those applicants who are currently in Philippines and already have the right to live and work in this country are eligible for this role
RECRUITMENT PROCESS:
• Screening with CV Reviewer
• Endorse for Validation and further CV screening through Workday, along with the HRI toolkit, FCV, and CV
• For review with the client
PRE-SCREENING QUESTIONS:
How many years of relevant hands-on experience with Microsoft Dynamics 365 Customer Relationship Management?
Do you have hands-on experience with the Power Platform (Power Automate, Power Apps, etc)?
How much is your last drawn salary?
How much is your salary expectation?
Are you amenable to working on an onsite set up with a shifting schedule in Taguig?
Role
Any Other
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Any Other
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