Microsoft Dynamics 365 Functional Analyst | Application Engineer

Gratitude Inc

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1 day ago

Microsoft Dynamics 365 Functional Analyst | Application Engineer

2-3 Year(s)

₱ 110 - ₱ 116K p.m

Manila (Makati)

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Job Description

Key Skills

Agile Configuration CRM (Customer relationship Management) Customer Service Sales Security Scrum Stakeholder Management data Migration Business Analysis functional testing Power Apps Power Automate User Profiling Automation Workflows Microsoft dynamics 365 CRM Business Process Analysis API Integration Omnichannel service desk Dataverse

5 candidate(s) have already applied for this Job. Apply now

HIRING: Microsoft Dynamics 365 Functional Analyst | Application Engineer

Makati City | Hybrid / Onsite | Night Shift – 10 PM PHT
₱110K–₱116K/month | ‍ 2–3 Years Experience | 4 Slots

Ready to level up your Dynamics 365 career? Join a team where your CRM expertise will directly help improve customer experience and business operations!

What You’ll Do

• Analyze requirements & create user stories
• Configure D365 tables, forms, views, dashboards, workflows & security roles
• Support Power Automate, UAT & functional testing
• Improve CRM processes and user adoption
• Partner with BAs, Product Owners & technical teams

⭐ What We’re Looking For

• 2–3 years hands-on Microsoft Dynamics 365 CRM experience
• Experience with Customer Service, Sales, or similar modules
• Strong CRM configuration & business-process knowledge
• Familiarity with Dataverse, Power Automate & Agile

Plus: Customer Service Workspace, Omnichannel, Power Apps, APIs, data migration or Microsoft certifications.

Priority: Strong hands-on D365 project experience. Highlight your D365 projects, modules & configurations in your CV!

Apply Now: https://myglit.com/lateral/cref/d820de1dca

Role

CRM

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Non-Voice

Functional Area

IT Software/Hardware

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Piyush Rathi

Recruiter - Gratitude Inc

NA, india

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