MIS Executive
Job Description
Job Title: MIS Executive
Vertical: UK Financial Customer Service
Work Setup: 100% onsite in Eton Centris, Quezon City
Work Shift: Shifting
Salary: Up to 20% hike from last drawn salary + 2400 allowance depending on experience
Start Date: ASAP
Headcount: 1
QUALIFICATIONS:
Graduate of a Bachelor's Degree in:
o Statistics
o Mathematics
o Engineering
o Business Administration
o Information Technology
o Computer Science"
• 2–4 years of reporting/MIS experience in a BPO environment.
• At least 2 years supporting contact center or WFM operations.
• Experience with Excel-based reporting and dashboard creation.
• Knowledge of contact center/WFM metrics preferred
RECRUITMENT PROCESS:
Initial Interview-SVAR-L2 Interview: MS Teams-L3 Interview: MS Teams
Pre-Screening Notes:
Highest Educational Attainment:
How many years of experience do you have as an MIS Executive or Analyst in a BPO environment?
Years of experience in supporting contact center or WFM operations:
How much is your last drawn salary?
How much is your expected salary?
Are you amenable to working 100% on-site in Quezon City with a shifting schedule?
Can you start immediately?
Key Skills
2 SkillsRole Specifications
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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