MULTILINGUAL CUSTOMER SERVICE – VIETNAMESE
341 Views
2 weeks ago
Experience
0–5 Year(s)
₱
Salary
₱ 39.11 – 80.16K
p.m
Location
Quezon Calabarzon
88 candidate(s) already applied
Job Description
HIRING: MULTILINGUAL CUSTOMER SERVICE – VIETNAMESE
Location: Quezon City
Work Setup: 100% Onsite
Schedule: Shifting / Night Shift
Salary: ₱39,112.60 – ₱80,159.33/month
Sign-on Bonus: ₱20,000 + Incentives
Openings: 4
Start Date: ASAP | Target Start: September 2026
What We’re Looking For
- Fluent and spontaneous in Vietnamese
- Good working knowledge of English
- BPO experience is NOT required
- Previous Collections experience is highly preferred but not required
- Knowledge of Order-to-Cash (O2C) is an advantage
- Must be legally eligible to work in the Philippines
- Valid working visa required for non-Filipino applicants
- Temporary Resident Visa holders may also be considered
- Willing to work onsite and on a shifting/night-shift schedule
Responsibilities
- Handle customer interactions via phone, chat, email, and other channels
- Provide customer support in Vietnamese and English
- Assist with account, billing, service, and product-related concerns
- Resolve customer issues professionally and efficiently
- Accurately document customer interactions
- Meet quality, productivity, attendance, and customer satisfaction targets
- Build positive customer relationships through excellent service
Benefits
- Health Insurance
- Life Insurance
- Paid Training
- Free Parking
- Company Events
- Career Growth & Promotion Opportunities
Interested?
Please complete our quick questionnaire to proceed with your application:
https://myglit.com/lateral/cref/375e5fb379
Apply now — limited to 4 openings!
Key Skills
21 Skills
CRM (Customer relationship Management)
Customer Service
Documentation
Problem Solving
Quality assurance
Vietnamese
BPO Voice Process
Chat Support
email support
Data Entry
Accounts Receivable
bpo
Payment processing
Multilingual
Fluent in Vietnamese and English
Inbound Calling
Outbound and inbound calls
Vietnamese Language
Order-to-cash
Excellent written and verbal communication skills.
Collections..
Role Specifications
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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