Multilingual Customer Support Associate – Khmer (Cambodia)

Gratitude Inc

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1 week ago

Multilingual Customer Support Associate – Khmer (Cambodia)

0-4 Year(s)

Quezon Calabarzon

Job Description

Key Skills

Language Translation Khmer

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Work Location: Quezon City, Philippines

Work Setup: Onsite (Relocation candidates are welcome)
Start Date: ASAP

Job Summary
We are looking for fluent Khmer-speaking professionals to join a dynamic customer support team. This role requires excellent communication skills in Khmer and a working knowledge of English, as training and internal systems are conducted in English.

Previous experience in collections or Order-to-Cash (O2C) processes is an advantage but is not required.

Key Responsibilities
* Deliver professional customer support in Khmer.

* Communicate clearly and confidently in a professional business environment.

* Understand and respond to complex customer enquiries accurately.

* Use English for training, documentation, and internal communication.

* Maintain high-quality customer service while meeting operational standards.

Qualifications
* Fluent and spontaneous verbal communication in Khmer (Cambodian).
* Ability to understand and communicate complex conversations, including implied meanings.

* Working knowledge of English.
* Must possess a valid work visa/right to work in the Philippines.

* Previous collections experience.

* Experience with the Order-to-Cash (O2C) process.

* Experience using Khmer in a professional or business environment.

If you meet the qualifications and are interested in this opportunity, we'd love to hear from you. Submit your updated CV today for consideration.

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Chat

Functional Area

ITES / BPO / Customer Service

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