Multilingual Language - Cantonese

Gratitude Inc

368 Views

1 month ago

Multilingual Language - Cantonese

1-3 Year(s)

₱ 50 - ₱ 87K p.m

Manila (Cubao Quezon City)

Job Description

Key Skills

Cantonese Cantonese Speaker

0 candidate(s) have already applied for this Job. Apply now

Responsibilities:
• Handle inbound and outbound customer interactions professionally through phone, chat, email, or other support channels.

• Provide customer support in English and Cantonese Language

• Assist customers with account-related inquiries, service requests, billing concerns, product information, and general support needs.

• Resolve customer concerns efficiently while delivering a positive customer experience.

• Communicate information clearly, accurately, and professionally across different cultures and customer backgrounds.

• Document customer interactions accurately using company systems and tools.

• Meet quality, productivity, attendance and customer satisfaction goals.

• Build trust and customer loyalty through exceptional service and problem-solving

• Perform other duties as assigned to support business and operational needs.

Job Qualifications:
• Open to candidates with or without BPO experience

• Speak fluently and spontaneously in the Cantonese language

• Use the language effectively in a professional environment

• Understand complex and extended conversations including implied meanings

• Working knowledge of English is needed; training and client systems are in English

• The primary language for customer interaction remains the languages specified in the table

• Previous collections experience is highly preferred but not required

• Understanding of the Order-to-Cash (02C) process is highly preferred but not required

• Candidate must be able to work on PH and with a valid working VISA

• Also accepts Temporary Resident Visa for non-Filipino applicants.

Language Skills:
• Fluent in Cantonese

BENEFITS:
• Company events

• Free Parking

• Health Insurance

• Life Insurance

• Paid Training

• Promotion to Permanent employee

Kindly answer the pre-screening questions and send as comment while applying
Pre-Screen Questions:
• Describe your Cantonese language proficiency:

• Can you speak fluently in Cantonese?

• Current location:

• Nationality

• What type of Visa do you have?

• Do you have previous experience with the order-to-cash process

• Last drawn salary

• Expected Salary

• Notice period:

Role

Chat Support Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Israel Odukoya

Recruiter - Gratitude Inc

NA, nigeria

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