Multilingual Language - Khmer (Cambodia)

Work Setup: Onsite in Quezon City
Work Schedule: Shifting / Night Shift
Sign-On Bonus: ₱20,000 + Incentives
Availability: ASAP
Headcount: 4 Hires
Target Start Date: September 2026

Job Qualifications

• Open to candidates with or without BPO experience.

• Speak fluently and spontaneously in the Khmer language.

• Use the language effectively in a professional environment.

• Understand complex and extended conversations, including implied meanings.

• Working knowledge of English is needed; training and client systems are in English.

• The primary language for customer interaction remains the languages specified in the table.

• Previous collections experience is highly preferred but not required.

• Understanding of the Order-to-Cash (O2C) process is highly preferred but not required.

• Candidate must be able to work in the Philippines with a valid working visa.

• Also accepts Temporary Resident Visa for non-Filipino applicants.

• Eligible to work in the Philippines and available to start ASAP.

Language Skills

• Fluent in Khmer.

Responsibilities

• Handle inbound and outbound customer interactions professionally through phone, chat, email, or other support channels.

• Provide customer support in English and Khmer.

• Assist customers with account-related inquiries, service requests, billing concerns, product information, and general support needs.

• Resolve customer concerns efficiently while delivering a positive customer experience.

• Communicate information clearly, accurately, and professionally across different cultures and customer backgrounds.

• Document customer interactions accurately using company systems and tools.

• Meet quality, productivity, attendance, and customer satisfaction goals.

• Build trust and customer loyalty through exceptional service and problem-solving.

• Perform other duties as assigned to support business and operational needs.

Benefits

• Company events

• Free parking

• Health insurance

• Life insurance

• Paid training

• Promotion to permanent employee