Multilingual Tech Support: Dutch & French - McKinley Taguig Onsite
223 Views
1 week ago
Experience
0–12 Year(s)
₱
Salary
₱ 100 – 130K
p.m
Location
NA
3 candidate(s) already applied
Job Description
*JOB TITLE: Multilingual Tech Support: Dutch & French - McKinley Taguig Onsite - With Visa Sponsorship*
Location: McKinley Hill, Taguig - Onsite | Work Setup: 100% Onsite - Shifting
*ABOUT US - JOIN OUR INTERNATIONAL SUPPORT TEAM:*
We are hiring a *Bilingual Service Desk Analyst (Dutch & French Speaker)* to join our team in *McKinley Hill, Taguig*. Be part of a global team providing world-class technical support to international clients!
*PERKS & BENEFITS:*
- Competitive salary and benefits package
- Working visa sponsorship available
- Clear career growth and continuous learning opportunities
- Collaborative, supportive, and global work environment
*YOUR ROLE:*
- Deliver Level 1 and Level 2 technical support to end-users
- Handle and resolve incidents, service requests, and technical issues via phone, email, and chat
- Accurately log tickets, troubleshoot, and escalate when needed
- Ensure excellent customer satisfaction and meet SLA targets
- Collaborate with IT teams to resolve complex technical concerns
*QUALIFICATIONS:*
- Language: Fluent in *Dutch and French* (Speaking, Reading, and Writing) - Required
- Experience: At least 2 years in Technical Support / Service Desk / IT Help Desk
- Technical: Strong background in technical troubleshooting
- Skills: Excellent communication and customer service skills
- Work Setup: Willing to work 100% onsite in McKinley Hill, Taguig on a shifting schedule
- Work History: Stable employment record - not a frequent job hopper
- Eligibility: Must NOT be a present or former employee of CGI
- Visa: PRV/TRV holders preferred, but client can process working visa
Key Skills
5 Skills
BPO Voice Process
French Language
BPO Call center
good communication skills
Fluent Dutch speaker
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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