Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Multiple Openings – Customer Service & Specialist Positions

123 Views 1 week ago
Experience 0–5 Year(s)
₱
Salary Confidential
Location Manila (Makati, Pasig) (Base Location for WFH)
30 candidate(s) already applied

Job Description

Job title : Multiple Opportunities – Customer Service & Specialist Positions

Work Locations: Aura, McKinley, Rockwell, Silver City

Job Description :

We are looking for motivated, customer-oriented, and qualified individuals to join our growing team. Successful candidates will handle customer inquiries, provide accurate information, resolve customer concerns, or perform specialized responsibilities depending on the selected position.

Available Positions & Qualifications

1. AURA – L2 (Nutritionist/Dietitian)

  • Graduate of Nutrition and Dietetics or licensed Nutritionist/Dietitian.

  • Candidates with or without professional experience in Nutrition/Dietetics are welcome.

2. AURA – Customer Service Representative

  • HS/SHS Graduate: Minimum 12 months of Customer Contact Experience (CCE) or 1 year of Technical CCE.

  • College Graduate: No call center experience required.

3. MCKINLEY – Customer Service Representative

  • College Undergraduate/Graduate: No call center experience required.

  • HS/SHS Graduate: Minimum 12 months of international voice CCE.

4. MCKINLEY – GDS Specialist

  • HS/SHS Graduate.

  • Minimum 24 months of GDS experience.

5. MCKINLEY – Digital Advertising Specialist

  • Bachelor's Degree in Marketing, Business, or Information Technology.

  • Minimum 6 months of experience in Digital Advertising, Digital Sales, or Digital Marketing.

6. ROCKWELL – Customer Service Representative

  • HS/SHS Graduate.

  • No call center experience required.

7. SILVER CITY – GDS Specialist

  • HS/SHS Graduate.

  • Minimum 12 months of GDS experience.

8. SILVER CITY – Customer Service Representative

  • HS/SHS Graduate.

  • Minimum 12 months of Customer Contact Experience (CCE).

Requirements :

  • Good communication and customer service skills.

  • Willing to work onsite and on shifting schedules.

  • Must meet the educational and experience requirements of the selected position.

  • Willing to undergo the recruitment and assessment process.

  • Must be willing to work with Teleperformance at any of the listed sites, subject to the hiring requirement.



Key Skills

6 Skills
Customer Service Digital Marketing customer contact management experience GDS Experience nutrition Digital Advertising

Role Specifications

Role
Appeals Support Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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