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GRATITUDE INC
APAC · AFRICA · U.S.A

NEW JOB ALERT: BPO SUPERVISOR – TRAVEL & HOSPITALITY ACCOUNT

284 Views 2 days ago
Experience 0–3 Year(s)
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Salary Confidential
Location NA
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Job Description

Are you an experienced BPO leader with a strong background in Travel, Hospitality, and Customer Service Operations? This opportunity could be your next career move.

QUALIFICATIONS

2–3 years of leadership or supervisory experience in a BPO/customer service environment
BPO experience handling a Travel or Hospitality account
Strong background in customer service operations, escalations, and issue resolution
Proven experience leading and managing a team
Knowledge of KPI management, performance monitoring, coaching, and process improvement
Strong communication, coaching, and problem-solving skills
Able to manage daily operations and resolve customer/operational concerns
Willing to work onsite in Rockwell, Pasig
Willing to work night shift
Available to start October 5, 2026

READY TO LEAD?

If you're ready to bring your leadership experience to a dynamic Travel & Hospitality BPO environment, we'd love to hear from you.

Apply now and take your next step as a BPO leader!

Key Skills

6 Skills
BPO Recruiter BPO Voice Process BPO Skills BPO Operations BPO Recruitment BPO Hiring

Role Specifications

Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Olumide Micheal
Recruiter - Gratitude Inc
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