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NO EXPERIENCE NEEDED BPO JOBS IN MOA

Gratitude Inc
2058 Views
19 hours ago

NO EXPERIENCE NEEDED BPO JOBS IN MOA

0-3 Year(s)
NA
NA

Job Description

Key Skills

Customer Service BPO Skills BPO industry

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Customer Service Representative

Key Responsibilities:

•    Maintaining a positive, empathetic, and professional attitude toward customers always.

•    Responding promptly to customer inquiries.

•    Communicating with customers through various channels.

•    Acknowledging and resolving customer complaints.

•    Knowing our products inside and out so that you can answer questions.

•    Processing orders, forms, applications, and requests.

•    Keeping records of customer interactions, transactions, comments, and complaints.

•    Communicating and coordinating with colleagues as necessary.

•    Providing feedback on the efficiency of the customer service process.

•    Managing a team of junior customer service representatives.

•    Ensure customer satisfaction and provide professional customer support.



 



 



 

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Brenda Mielizu

Recruiter - Gratitude Inc

NA, kenya

0+ Followers

500+ Posts

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