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GRATITUDE INC
APAC · AFRICA · U.S.A

Non-Voice Hiring - Chat and Email Account - Concentrix Taguig Site

150 Views 1 week ago
Experience 1–15 Year(s)
₱
Salary ₱ 22 – 24K p.m
Location NA
3 candidate(s) already applied

Job Description


*Non-Voice Hiring - Chat and Email Account - Concentrix Taguig Site - Earn Up to PHP 24K*


*Company:* Concentrix

*Site:* Taguig City - Onsite

*Account Type:* Blended Non-Voice - Chat and Email Support

*Salary Offer:* Up to PHP 24,000 Package

*Schedule:* Shifting - Full-Time Onsite


*About the Role:*


Join Concentrix Taguig for a non-voice account. This is ideal for candidates with BPO experience who are more comfortable with chat and email than voice calls.


*Job Description:*


You will be responsible for responding to customer inquiries through chat and email. You will deliver quality customer engagement and ensure concerns are resolved with high satisfaction.


*Key Duties:*

- Handle chat and email inquiries

- Provide professional customer engagement

- Resolve issues accurately

- Meet quality and satisfaction targets

- Properly document all interactions


*Requirements:*

- High School Graduate Old Curriculum or SHS Graduate

- Minimum 1 year BPO experience

- Strong written English communication skills

- Willing to work onsite in Taguig

- Open to shifting schedule

- Available to start immediately


*What We Offer:*

- Up to PHP 24,000 package

- HMO and government benefits

- Paid training

- Career advancement with a global BPO leader and Great Place to Work certified company

Key Skills

7 Skills
Call Center Inbound BPO International Call Centre Chat Process BPO Operations Call Center experience Chat/Email support

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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