Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Now Hiring | Tech Customer Success Specialist | SaaS Experience Required

463 Views 1 week ago
Experience 2–5 Year(s)
₱
Salary ₱ 25 – 35K p.m
Location Manila (Alabang Muntinlupa City)
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Job Description

Are you passionate about technology and customer success? Join our growing team and help clients maximize the value of innovative SaaS solutions while building a rewarding career.

Role Overview • Build and maintain strong relationships with customers • Guide clients in maximizing the value of SaaS products and services • Resolve customer concerns and provide proactive support • Collaborate with internal teams to ensure customer satisfaction and long-term success

Qualifications • College Graduate • At least 2 years of relevant work experience • Experience with Customer Success principles, SaaS business models, and Customer Success (CS) platforms • Strong customer service and communication skills • Willing to work onsite and on a shifting schedule • Can start ASAP

What We Offer Competitive salary package Career growth and development opportunities Continuous learning and training Supportive work environment and employee benefits

Apply today and take the next step in your tech career!

Key Skills

2 Skills
Computer Technology goodcommunicationskills

Role Specifications

Role
Customer Care Officer
Timings
Flexible (Permanent)
Industry
Retail
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Ginika Ihemechionu
Recruiter - Gratitude Inc
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