Opentext Exstream Developer and Technical Support

Gratitude Inc

2190 Views

16 hours ago

3-6 Year(s)

₱ 90 - ₱ 120K p.m

Manila (Taguig)

Job Description

Key Skills

Detail oriented OpenEdx senior service desk analyst

1 candidate(s) have already applied for this Job. Apply now

Work Schedule: 2 days/week onsite, mid-day shift

Location: Taguig

Salary Range: PHP 90,000 - 120,000

We are in search of a skilled Opentext Exstream Developer and Technical Support professional to join our team. This role requires a blend of technical expertise and client support capabilities in the realm of OpenText Exstream Dialogue.

Responsibilities:

Participate in the support rotation for the assigned client, offering technical assistance and troubleshooting.

Engage in comprehensive requirements gathering, analyzing both business functional and technical needs.

Hands-on technical implementation, emphasizing configuration and customization.

Actively contribute to knowledge-sharing initiatives within the team.

Mentor and train other team members.

Required Qualifications: To excel in this role, you should possess 3-5 years of experience in OpenText Exstream Dialogue, with proficiency in the following areas:

Writing formula variables and functions, Search keys, sorting, bundling

Electronic Document Composition technologies - Proficiency in PDF and Postscript print streams.

Familiarity with SMTP, File Management, and archiving

Proficiency in XML

Packaging and debugging of OpenText Exstream Application

Competence in development, migration, enhancement, and production support.

Strong understanding of SQL Queries and database management

Experience in a Production support environment, managing change requests, incidents, and task requests is advantageous.

Skills and Experience:

OpenText Exstream

Streamserve

StoryTeller

Document Management

SQL Server Analysis

XML Path Language

Desired Skills:

Detail-oriented approach

Proficiency in Document Management

SSAS (SQL Server Analysis Services)

If you have a proven track record in OpenText Exstream, possess the technical expertise to drive solutions, and thrive in a collaborative environment, we invite you to apply. Join us in providing cutting-edge solutions and support to our valued clients.

Role

Account Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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