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GRATITUDE INC
APAC · AFRICA · U.S.A

Optum Cebu Hiring - Healthcare Account - Up to 23k salary

207 Views 2 weeks ago
Experience 1–28 Year(s)
₱
Salary ₱ 20.6 – 23.6K p.m
Location NA
1 candidate(s) already applied

Job Description

Optum Cebu Hiring - Specialty Pharmacy Account - Up to 20K Basic + 3.6K Allowances - Onsite


*Company:* Optum (UnitedHealth Group)

*Location:* Cebu City, Cebu - Onsite

*Account:* Specialty Pharmacy - Healthcare Account

*Work Setup:* Onsite - Night Shift / Shifting Schedule (No Fixed Weekends Off)

*Salary:* Up to PHP 20,000 Basic + PHP 3,600 Allowances - Up to PHP 23,600 Total Package

*Tenure Limit:* Maximum 36 months BPO experience


*About Optum:*

Join Optum, part of UnitedHealth Group, a global leader in healthcare. Make a real impact while building your career in healthcare BPO with our Specialty Pharmacy account in Cebu!


*Role Overview:*

Optum Cebu is looking for Customer Service Representatives for our Specialty Pharmacy account. If you are passionate about helping others and flexible with shifting schedules, we want you!


*What You'll Do:*

- Handle inbound inquiries for Specialty Pharmacy account

- Provide compassionate customer service and healthcare support

- Assist customers with pharmacy-related concerns and prescriptions

- Ensure excellent patient satisfaction and service quality


*Who Can Apply:*

- Bachelor's Degree Graduate - with or without BPO experience - can apply

- College Undergraduate / College Level - with at least 6 months to 1 year BPO experience REQUIRED

- High School Graduate - with at least 2 years BPO experience REQUIRED

- Must be flexible with shifting schedule, primarily night shift

- No fixed weekends off

- Willing to work onsite in Cebu City

- Tenure cap: Maximum 36 months of BPO experience


*Salary Breakdown - Up to PHP 23,600 Package:*

- 0 to 6 months BPO exp: PHP 17,000 + PHP 3,600 Allowance = PHP 20,600 Total

- 7 to 12 months BPO exp: PHP 18,000 + PHP 3,600 Allowance = PHP 21,600 Total

- 13 to 18 months BPO exp: PHP 19,000 + PHP 3,600 Allowance = PHP 22,600 Total

- 19 to 36 months BPO exp: PHP 20,000 + PHP 3,600 Allowance = PHP 23,600 Total


*Why Join Optum:*

- Up to PHP 23,600 Total Compensation Package

- HMO and comprehensive healthcare benefits

- Build a meaningful career in the healthcare industry with a global leader

- Stable account and career growth opportunities

Key Skills

8 Skills
Call Center Inbound BPO BPO Voice Process International Call Centre BPO Operations BPO Call center Call centre voice BPO call centre

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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