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GRATITUDE INC
APAC · AFRICA · U.S.A

PHRN - Grievance and Appeals - Non-Voice - Hybrid - Up to 47K

232 Views 1 week ago
Experience 1–9 Year(s)
₱
Salary ₱ 40 – 47K p.m
Location NA
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Job Description

PHRN - Grievance and Appeals - Non-Voice - Hybrid - Up to 47K


Location: Onsite Training / 2x a Week Onsite in Production

Work Setup: Training Full Onsite, Production 2x a Week Onsite

Work Shift: Night Shift

Salary: Up to PHP 47,000 Incl. Allowance


About the Role:

We are hiring 7 PH Registered Nurses for Grievance and Case Appeals - Back-office / Non-Voice account. Perfect for PHRNs with grievance and appeals experience looking for a non-voice opportunity with hybrid setup after training.


Job Details:

Role: Registered Nurse - Case Appeals and Grievance - Active PHRN

Location: Onsite Training / 2x a Week Onsite in Production

Work Setup: Training Full Onsite, Production Hybrid - 2x a Week Onsite

Work Shift: Night Shift

Salary: Up to PHP 47,000 including license allowance

Headcount: 7 Slots Available

Target Start Date: October 13, 2026


Whats in it for you:

Salary up to PHP 47K including license allowance

Back-office / Non-voice role - No calls, pure back-office work

Training full onsite, then 2x a week onsite once in production

Night shift schedule with hybrid setup in production

7 headcounts open - Start date Oct 13, 2026


Your Role:

Handle grievance and case appeals for healthcare members

Review and process cases according to guidelines and compliance standards

Ensure compliance and accurate documentation for all cases

Work on a back-office, non-voice setup and meet quality targets


Who were looking for:

PHRN with active license - Active Registered Nurse required

Must have at least 1 year of grievance and case appeals experience

Back-office - non-voice experience preferred

Willing to work on night shift schedule and attend training onsite

Stable work history - Job hoppers who change jobs frequently in less than a year will be rejected

Key Skills

5 Skills
International Call Centre PHRN Grievances Support Experience active PHRN License Case Appeals experience

Role Specifications

Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
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