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GRATITUDE INC
APAC · AFRICA · U.S.A

PHRN - Grievance & Case Appeals

218 Views 1 week ago
Experience 1–2 Year(s)
₱
Salary ₱ 45 – 47K p.m
Location Manila (Taguig)
56 candidate(s) already applied

Job Description

Job title: PHRN

Work setup: Training is full onsite; once in production, 2x a week onsite.

Work shift: Night shift

Salary: 47K Max including license allowance

Target start date: October 13, 2026

Headcount: 7


QUALIFICATIONS:

• PHRN with active license

• Active Registered Nurse

• Must have at least 1 year of grievance & case appeals experience

• Back-office (non-voice)

• Willing to work on night shift schedule and attend training onsite; once in production, 2x a week onsite.



RECRUITMENT PROCESS:

• Qualified candidates will be endorsed via Talkpush for validation

• Talkscore

• Account Exam

• HR Interview

• Ops Interview

• Job Offer


PRESCREENING NOTES:


PHRN license validity date:

Years of experience in grievance and case appeals:

Educational attainment:

Salary expectation:

Last drawn salary:

Notice period:

Availability for the work setup and schedule:

Current location:

Key Skills

3 Skills
PHRN Grievances Support Experience Case Appeals experience

Role Specifications

Role
Any Other
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
Any Other

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Oly Ezeh
Recruiter - Gratitude Inc
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