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GRATITUDE INC
APAC · AFRICA · U.S.A

PORTFOLIO ANALYST HYBRID MANILA

633 Views 1 week ago
Experience 5–24 Year(s)
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Salary ₱ 80 – 85K p.m
Location NA
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Job Description



HIRING NOW: PORTFOLIO ANALYST | HYBRID | MANILA


Job Title: Portfolio Analyst  

Work Setup: Hybrid - 2 WFH and 3 RTO  

Location: Manila - Eton Centris, Quezon Avenue, Quezon City  

Work Shift: Night Shift  

Salary: ₱80,000 - ₱85,000  

Experience: 5+ years  

Start Date: TBD  


Qualifications

- Bachelor’s degree in Business Administration, Finance, Information Technology, Data Analytics, or related field

- 3+ years of experience in IT portfolio management, project governance, or data or analytics-focused roles

- 5+ years hands-on experience with Azure DevOps (ADO)

- Experience in Power BI - data modeling, measures, dashboards

- Proven ability to analyze large datasets and convert data into meaningful business insights

- Strong analytical, problem-solving, and communication skills

- Ability to manage multiple priorities in a global, cross functional environment


Preferred / Nice to Have

- Experience with data modeling and performance measurement frameworks

- Working knowledge of SQL, advanced Excel, or similar data analysis tools

- Familiarity with financial or capacity data within IT portfolios

- Experience supporting executive or senior leadership reporting

- Not a job hopper

- Must not be a present or former employee of Wipro


Job Description Summary  

The IT Foundation and Operations (ITOF) Portfolio Analyst supports portfolio governance and performance management across IT Operations and Foundation teams and initiatives. This role supports alignment of portfolio activities with strategic objectives, facilitates prioritization of deliverables, and drives transparency through standardized reporting and analytics.


Responsibilities


Portfolio Governance and Planning

- Support the ITOF Portfolio Manager in managing portfolio performance and governance

- Maintain portfolio quality and enforce portfolio management policies

- Support prioritization of initiatives based on strategic alignment and resource capacity

- Coordinate regular portfolio sync meetings and assist with Strategic Portfolio Reviews

- Serve in an advisory and analytical capacity, influencing decisions through data and recommendations


Analytics, Data Management and Reporting

- Analyze portfolio, delivery, and financial data to identify trends, risks, and performance gaps

- Ensure in-scope epics have EP IDs in ADO and align with Enterprise Performance and value delivery standards

- Build, maintain, and validate datasets used for portfolio reporting - ADO, TargetProcess, Power BI

- Develop and maintain dashboards, scorecards, and executive-level reports to communicate portfolio health

- Perform data quality checks, reconcile inconsistencies across systems, and ensure reporting accuracy

- Track interdependencies and proactively surface risks using data signals and performance indicators

- Monitor and analyze EPMO and ADO reports to provide actionable insights on progress, throughput, and outcomes


Stakeholder Engagement and Data Enablement

- Collaborate with Epic Owners to ensure initiatives and epics meet ADO Standards, are well-defined, strategically aligned, have EP ID if applicable, and are progressing according to timelines

- Partner with Epic Owners to ensure initiatives are well defined, measurable, and progressing as planned

- Translate complex data into clear, concise insights for technical and non-technical stakeholders

- Collaborate with Product Line Leaders, Portfolio Managers, and EPMO teams to improve portfolio transparency

- Provide training and guidance on data standards, reporting practices, and portfolio analytics

- Support change management activities related to portfolio metrics, reporting enhancements, and tooling improvements


Skills

- Data Driven Mindset: Uses facts, metrics, and analysis to guide decisions and recommendations

- Drive for Results: Demonstrates accountability and delivers high quality outcomes

- Continuous Improvement: Identifies opportunities to enhance data quality, reporting, and portfolio insights

- Influencing Skills: Uses data driven insights to persuade and align stakeholders

- Adaptability: Responds effectively to changing priorities, dynamic environments and evolving data needs



Key Skills

18 Skills
ADO Data Analysis Enterprise systems MS SQL Server MySQL Problem Solving SQL SQL Server Azure Devops data modelling Portfolio Management EPIC, MCG, or InterQual Data modeling and analysis Azure DevOps(CI/CD Pipeline) Quality Tools / Data Analysis / Analytical Skills / Reporting Ability to monitor KPIs, analyze performance data, identify trends, and drive performance improvements. Proficiency in MS Excel, financial modeling, data analysis tools, DBMS, advance macro skills - VBA Ability to manage multiple priorities and meet strict deadlines.

Role Specifications

Role
Customer Service Executive
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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