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QA Manager

Gratitude Inc
383 Views
1 month ago

QA Manager

6-8 Year(s)
10 - 15 Thousand p.m
Manila (Alabang Muntinlupa City)
Manila (Alabang Muntinlupa City)

Job Description

Key Skills

quality assurance Bpo

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Account/Verical

Insurance



Location

ALABANG



Work setup (Onsite/Hybrid/WFH)

Onsite Job 



Qualifications (include shift schedule)

6-8 years exp in BPO

3 yrs QA Mangerial role or currently in a Sr. TL level role

Knowledge in Quality tools and analysis

Experience in Insurance domain (preferred)

Must have understanding on NPS calculation/ CSAT

Knowledge on Quality framework deployment in new transitions.

Role

QA Lead

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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MyGlit Jobs |  Jobs |   QA Manager in Mumbai & Delhi

Esther Adesoye

Recruiter - Gratitude Inc

NA, nigeria

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