QA Manager
Gratitude IncQA Manager
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Account/Verical
Insurance
Location
ALABANG
Work setup (Onsite/Hybrid/WFH)
Onsite Job
Qualifications (include shift schedule)
6-8 years exp in BPO
3 yrs QA Mangerial role or currently in a Sr. TL level role
Knowledge in Quality tools and analysis
Experience in Insurance domain (preferred)
Must have understanding on NPS calculation/ CSAT
Knowledge on Quality framework deployment in new transitions.
Role
QA Lead
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
0 - 1 Year(s)
Confidential
Manila (Cubao Quezon City), Philippines
Customer service representative
Gratitude Inc1 - 10 Year(s)
25 - 35 Thousand p.m
Manila, Philippines
Customer service representative
Gratitude Inc1 - 10 Year(s)
25 - 35 Thousand p.m
Manila, Philippines
Serverless Engineer
Gratitude Inc3 - 4 Year(s)
Confidential
Manila, Philippines
1 - 2 Year(s)
Confidential
Manila, Philippines
Customer service representative-Insurance Account
Gratitude Inc1 - 15 Year(s)
20 - 30 Thousand p.m
Manila, Philippines
1 - 2 Year(s)
20 - 50 Thousand p.m
Manila (Alabang Muntinlupa City), Philippines
0 - 1 Year(s)
20 - 25 Thousand p.m
Manila (Makati), Philippines
Engagement Risk Manager (EAS)
Gratitude Inc3 - 5 Year(s)
10 - 15 Thousand p.m
Manila, Philippines
0 - 1 Year(s)
20 - 30 Thousand p.m
Manila (Makati), Philippines