Quality Analyst
Gratitude IncQuality Analyst
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
Job title: Quality Analyst
Account: Travel Sales
Type of Support: Voice
Work set up: 100% Onsite at Tech Tower, Cebu Business Park
Work shift: Shifting
Salary: up to 34K package (open for salary negotiation)
Start date: ASAP
Qualifications:
• Undergraduate/College Graduate, at least 2nd year completed
• At least 2 to 4 years of overall experience
• Should have at least 1 to 2 years of experience as a Quality Analyst in providing quality monitoring feedback in a call centre/BPO - sales domain. This is mandated.
• Good communication skills
• Open for local or Filipino applicants only
• Not a job hopper
Recruitment Process:
• Validation and screening interview with CV Reviewer
• Initial Interview: HRI (Human Resource Interview with the client)
• Ops Interview: MS Teams
Role
QA Analyst
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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