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Quality Assistant Manager - Insurance- EBU

Gratitude Inc
1322 Views
7 months ago

Quality Assistant Manager - Insurance- EBU

2-3 Year(s)
10 - 15 Thousand p.m
Cebu Central Visayas (Cebu City)
Cebu Central Visayas (Cebu City)

Job Description

Key Skills

BPO Experience Financial Services Quality tools

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Work set up and schedule: Onsite and Shfiting 



Qualifications:

•Minimum of 2 years in a QA AM/TL role or currently in a Sr. TL level role

•Knowledge of quality tools and analysis

•Experience in financial services (preferred)

•Must have an understanding of NPS calculation/CSAT

•Knowledge of quality framework deployment in new transitions

•6 years of experience in BPO

Role

QA Analyst

Timings

Flexible (Permanent)

Industry

Accounting / Finance

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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MyGlit Jobs |  Jobs |   Quality Assistant Manager - Insurance- EBU in Mumbai & Delhi

Esther Adesoye

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