Quality Assurance Manager – Telco

Gratitude Inc

328 Views

4 weeks ago

Quality Assurance Manager – Telco

2-3 Year(s)

₱ 80 - ₱ 100K p.m

Manila - Panabo City, Davao - Davao del Norte

Job Description

Key Skills

inbound and outbound process bpo Quality Assurance Manager telco Quality Assurance Telco

0 candidate(s) have already applied for this Job. Apply now

We are seeking a Quality Assurance Manager with recent telecommunications experience to lead quality initiatives, manage QA teams, monitor customer interactions, analyze performance metrics, coach quality specialists, and ensure continuous process improvement across Telco operations.

Key Skills

Quality Assurance

QA Manager

Telecommunications

Telco

BPO

Call Monitoring

Coaching

Performance Management

Root Cause Analysis

Customer Experience

Quality Framework

AT&T

Role

Quality Assurance Manager

Timings

Night Shift (Permanent)

Industry

Telecom / ISP

Work Mode

Work from office

Process

Non-Voice

Functional Area

IT Software/Hardware

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Victoria Ijeoma Ekeh

Recruiter - Gratitude Inc

NA, nigeria

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