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GRATITUDE INC
APAC · AFRICA · U.S.A

QUALITY ASSURANCE SPANISH

420 Views 1 week ago
Experience 1–3 Year(s)
₱
Salary Confidential
Location Manila (Makati, Taguig)
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Job Description

QUALITY ASSURANCE SPANISH 

Spanish + English | Taguig | Onsite

Are you a Spanish-English bilingual professional with at least 1 year of Quality Assurance experience? Join a dynamic team where your QA expertise, analytical skills, and language proficiency can make a real impact!


QUALIFICATIONS

- Completed at least 2 years of college education with no back subjects, or a college graduate.

- At least 1 year of solid Quality Assurance experience in a similar role.

- Proficient in both English and Spanish.

- Open to non-native Spanish speakers.

- Willing to work onsite in Taguig.

- Basic knowledge of Google Workspace — Sheets, Slides, Docs, and Drive.

- Knowledge of QA terminology, methodologies, and tools.

- Understanding of testing best practices, version control, and defect management.

- Good knowledge of industry standards, processes, and company policies.

- Strong analytical, problem-solving, and decision-making skills.

- Detail-oriented, meticulous, and diligent when reviewing products, processes, and performance.


KEY RESPONSIBILITIES

- Perform quality checks and audits to ensure processes meet established standards.

- Identify, document, and track defects, errors, and process gaps.

- Apply QA methodologies and testing best practices consistently.

- Analyze results and provide actionable recommendations for improvement.

- Ensure compliance with company policies and industry standards.

- Maintain accurate QA documentation and reports.

- Collaborate with relevant teams to identify root causes and improve overall quality.

- Use Google Workspace tools to maintain and organize QA-related data and documentation.


WHAT WE'RE LOOKING FOR

We're looking for someone who is detail-oriented, analytical, and quality-driven, with the ability to communicate effectively in both English and Spanish.

If you're ready to leverage your QA experience and bilingual skills in a dynamic onsite environment, we'd love to hear from you 


Key Skills

5 Skills
Spanish Bilingual Fluent in Spanish and English Minimum of 2 years in College At least 1 year Quality Analyst Experience in a Call Center Setting QA experience

Role Specifications

Role
Head/Vice President/General Manager-Quality Assurance & Quality Control
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
Marketing

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Uloaku Mkav
Recruiter - Gratitude Inc
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