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Quality Control Analyst - US Healthcare Account [

Gratitude Inc
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3 weeks ago

Quality Control Analyst - US Healthcare Account [

2-9 Year(s)
₱ 23 - ₱ 25K p.m
Manila (Eastwood quezon city, Fairview Quezon City)
Manila (Eastwood quezon city, Fairview Quezon City)

Job Description

Key Skills

Call Center BPO Voice Process Call centre voice International BPO BPO Healthcare. Call Center experience

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Job Title: Quality Control Analyst - US Healthcare Account [ALLIED]*


Work Setup:* On-site  

*Industry:* BPO / Contact Center / Healthcare  


*Job Description*

We are looking for a *Quality Control Analyst* for our *US Healthcare Account - ALLIED*.  

You will be supporting US members with *Pre-Authorization, Benefits & Eligibility, and Claims* inquiries.


*Qualifications*

- *Education:* College Graduate OR Associate Graduate [Any 4-year/2-year course]  

 

- *Experience:* Minimum *2 years Call Center/BPO experience* handling US Healthcare accounts  

- *Must have handled:* Pre-Auth, Benefits & Eligibility, and Claims for members

- Excellent English communication skills, both verbal and written

- Strong attention to detail and analytical skills

- Amenable to work on *night shift* and shifting schedules


*Compensation & Benefits*

- *Basic Pay:* 23,000 PHP

- *Allowance:* 1,000 PHP Flex Fund [upon hire]

- *Night Differential:* 20%

- *HMO:* Coverage on Day 1

- *Performance Incentives*

- *14th Month Pay*

- *Rice Allowance:* 300 PHP/month [upon regularization]

- *Bonuses:* Show Up Bonus + Referral Bonus


*

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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