RCM OPERATIONS MANAGER

Gratitude Inc

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3 days ago

RCM OPERATIONS MANAGER

5-15 Year(s)

₱ 80 - ₱ 110K p.m

Manila (Makati)

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Job Description

Key Skills

Automation Change management Communication Profit & Loss (P&L) Performance Management Capacity Planning HIPAA Operations Management BPO Operations Service Delivery Ops Process Improvement risk management, Lean Six Sigma Certified Healthcare Operation Data Privacy team leadership RCM KPI Client Relationship Management Team Management, SLA Management SLA and Quality Management RCM metrics, financial analytics, capacity planning, and workforce optimization.

21 candidate(s) have already applied for this Job. Apply now

HIRING: RCM OPERATIONS MANAGER

TP Alphaland, Magallanes, Makati | Onsite
Night Shift | ₱80K–₱110K
Target Start: October 5, 2026

Lead large-scale Healthcare RCM Operations and drive service delivery, client governance, people leadership, compliance, and operational excellence.

MUST-HAVE:
5+ years progressive BPO leadership experience
Strong Healthcare RCM management experience
Large-team & multi-LOB management
Client governance: WBR/MBR/QBR
WFM, capacity planning & operational analytics
HIPAA/Healthcare compliance knowledge
Strong strategic & executive communication skills

Former Teleperformance employees are not eligible for rehire, directly or through a third party.

Pre-Screening: BPO/RCM years • RCM management years • Largest team • LOBs managed • RCM campaigns • Client governance • WFM • HIPAA • Last/expected salary • Onsite & night-shift availability • Start date

Apply here: https://myglit.com/lateral/cref/bc24952d7c

Role

Operations Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Piyush Rathi

Recruiter - Gratitude Inc

NA, india

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