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REAL-TIME ANALYST

Gratitude Inc
787 Views
1 month ago

REAL-TIME ANALYST

2-4 Year(s)
₱ 20 - ₱ 25K p.m
Manila (Makati)
Manila (Makati)

Job Description

Key Skills

.NET

3 candidate(s) have already applied for this Job. Apply now




WE ARE HIRING: Real-Time Analyst (RTA)
Onsite | Makati City & Davao City
Salary: PHP 21,000 - 27,000/month
URGENT | 6 Openings (2 Davao + 4 Makati)




Are you an RTA professional looking for your next opportunity? This one's for you!




YOU MUST HAVE:



  • At least 1 year WFM or RTA experience in a BPO setting

  • Proficiency in MS Excel and WFM tools

  • Strong analytical and problem-solving skills

  • Good communication and stakeholder management skills

  • Willing to work onsite on a shifting schedule

  • Must be based in Philippines




WHAT YOU WILL DO:



  • Monitor queues, staffing and service levels in real time

  • Track attendance and schedule adherence

  • Identify and escalate risks impacting performance

  • Provide immediate recommendations to address gaps




PLEASE DO NOT APPLY IF:



  • You are a former employee of our client company

  • You are not based in Philippines

  • You are a job hopper




HOW TO APPLY:
Send CV to: royaltyinvestment2022@gmail.com
Subject: Real-Time Analyst (RTA)


Only shortlisted candidates will be contacted.
Please SHARE — you might know someone perfect for this!



Role

Operations Director

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   REAL-TIME ANALYST in Mumbai & Delhi

Blessyn Joshua Ojuoluwambe

Recruiter - Gratitude Inc

NA, nigeria

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500+ Posts

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