Call Center Agent - Healthcare & Medical Billing - Alldigitech Taguig
Gratitude IncCall Center Agent - Healthcare & Medical Billing - Alldigitech Taguig
Job Description
Key Skills
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JOB TITLE: Call Center Agent - Healthcare & Medical Billing - Alldigitech Taguig - Up to 33K
Location: Taguig City - Onsite
Salary: PHP 20,000 - PHP 33,000
ABOUT THE ROLE:
Great opportunities at Alldigitech Taguig for Healthcare Accounts! We have 2 openings with salary up to PHP 33,000 depending on experience. Onsite setup in Taguig City.
WHAT'S IN IT FOR YOU:
Competitive salary package of PHP 20,000 - PHP 33,000
HMO coverage, paid leaves, and government benefits
Paid training and career growth opportunities
Stable account with development programs
ACCOUNT 1: HEALTHCARE VOICE ACCOUNT
YOUR ROLE:
Handle healthcare customer inquiries via voice channel
Provide support and resolve issues efficiently
Ensure excellent customer experience
WHO WE'RE LOOKING FOR:
At least Senior High School Graduate / High School Graduate (Old Curriculum)
With at least 6 months International Voice BPO Experience
Good English communication skills
Willing to work onsite in Taguig City and on a shifting schedule
ACCOUNT 2: MEDICAL BILLING SPECIALIST (RCM)
YOUR ROLE:
Handle medical billing and RCM processes
Explain billing concepts to customers clearly and accurately
Manage sensitive healthcare information with confidentiality
Resolve billing inquiries and issues professionally
WHO WE'RE LOOKING FOR:
With 1-2 years experience in Medical Billing / Healthcare RCM / Customer Support
Strong problem-solving and analytical skills
Excellent verbal and written communication skills
Can handle confidential information professionally
Willing to work onsite in Taguig City
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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