Real Time Analyst _UK Financial Collections (Project Motor)
397 Views
2 weeks ago
Experience
1–2 Year(s)
₱
Salary
₱ 25 – 27K
p.m
Location
Manila (Ortigas, Bridgetown quezon City, Eastwood quezon city)
104 candidate(s) already applied
Job Description
Real-Time Analyst (RTA) / Workforce Operations Experience:
Start Date: ASAP
QUALIFICATIONS:
• Graduate of a Bachelor's Degree
• 1-2 years of work experience in workforce management in a contact center environment
• 2-4 years overall experience
• Banking industry experience is highly preferred
• Exposure to UK/US/AU Banking industry is an advantage
• Good analytical skills
•Excellent in MS Excel & number crunching
• Experience with Workforce Management software (scheduling, performance tracking, reporting)
Key Skills
2 Skills
WFM Analyst
UK Banking Industry
Role Specifications
Role
WFM
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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