Real Time Analyst _UK Financial Collections (Project Motor) | Onsite in Quezon City (190686)
Gratitude IncReal Time Analyst _UK Financial Collections (Project Motor) | Onsite in Quezon City (190686)
Job Description
Key Skills
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Job Title: Real-Time Analyst
Vertical: UK Financial Customer Service
Work Setup: 100% onsite in Eton Centris, Quezon City
Work Shift: Shifting
QUALIFICATIONS:
• Graduate of a Bachelor's Degree
• 1-2 years of work experience in workforce management in a contact center environment
• 2-4 years overall experience
• Banking industry experience is highly preferred
• Exposure to UK/US/AU Banking industry is an advantage
• Good analytical skills
•Excellent in MS Excel & number crunching
• Experience with Workforce Management software (scheduling, performance tracking, reporting)
RECRUITMENT PROCESS:
Initial Interview-SVAR-L2 Interview: MS Teams-L3 Interview: MS Teams
Role
Analyst
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
Banking / Financial Services
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