Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Reliability Engineering / Custom Software Engineer CL9

818 Views 1 week ago
Experience 5–29 Year(s)
₱
Salary Confidential
Location Manila (Eastwood quezon city, Makati, Cubao Quezon City, Taguig, Diliman quezon city)
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Job Description

JOB TITLE: Site Reliability Engineering / Custom Software Engineer CL9

WORK SET UP: Onsite in Manila / Taguig

WORK SHIFT: Shifting

SALARY BUDGET: Confidential

Note: Salary is confidential and for sourcing purposes only. Final salary offer will depend on client and project assignment once selected.


Role Summary:

Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.


As a Custom Software Engineer, a typical day involves designing and developing tailored software solutions that meet unique business requirements. The role includes coding, testing, and refining various components within systems or applications. Collaboration with cross-functional teams and adapting to agile methodologies are integral to delivering efficient and scalable software products that support organizational goals.


Professional and Technical Skills:

- Required Skill: Expert proficiency in Site Reliability Engineering

- Strong knowledge of system architecture, monitoring, and incident response

- Experience with automation tools and infrastructure as code to streamline operations

- Proficiency in performance tuning and capacity planning to maintain system reliability

- Familiarity with cloud platforms and container orchestration technologies

- Ability to analyze complex systems and implement robust solutions to enhance availability and scalability


Additional Information:

- The candidate should have a minimum of 5 years of experience in Site Reliability Engineering

- This position is based at our Manila office

- Open for those applicants who are currently in Philippines and already have the right to live and work in this country



Job Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform

- Responsible for team decisions

- Engage with multiple teams and contribute to key decisions

- Provide solutions to problems for their immediate team and across multiple teams

- Facilitate effective communication and coordination among team members to ensure project milestones are met

- Mentor and support team members to foster professional growth and enhance team capabilities

- Continuously evaluate and improve processes to increase efficiency and quality of deliverables

Key Skills

15 Skills
Software configuration Software engineering Software Testing Performance Tuning GCP Google Cloud Platform Software Development Process Software Applications BPO industry BPO Recruitment BPO Hiring BPO Call center International BPO BPO/ITES Google Cloud Platform (GCP) Site reliability engineering

Role Specifications

Role
Infrastructure & Technology Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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