Reports Analyst

Job title: Reports Analyst

Work setup: Hybrid in Manila

Work schedule: Graveyard Shift

Start date: ASAP

Qualifications:

Required:

• Candidate must possess at least a bachelor’s or college degree (Bachelor of Science, Computer Science). 

• Minimum of 1-3 years’ working knowledge and technical understanding of business reporting and management principles, concepts, and practices within the call center, business process outsourcing or customer service industry.

• 1.5-2 years of data analytics experience required.

• Deep to Expert Knowledge in the following : Microsoft Excel, MS Word, and MS PowerPoint.

• Excellent written and verbal communication skills, including face-to-face presentations.

• Experience in business writing (process documentation) and providing training based on your documentation.