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GRATITUDE INC
APAC · AFRICA · U.S.A

ResultsCX Cebu CSR Telco- Up to 25K Package

44 Views 3 days ago
Experience 1–18 Year(s)
₱
Salary ₱ 20 – 25K p.m
Location NA
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Job Description

*Telco CSR - ResultsCX Cebu - Up to 25K Package - Onsite*


*Company:* ResultsCX - Cebu City

*Location:* Cebu City - Work Onsite (WFO)

*Account:* Premium Telco Voice Account

*Industry:* BPO / Telecommunications

*Work Setup:* Onsite | Full-time | Shifting Schedule

*Salary:* PHP 20,000 - PHP 25,000 Package + Benefits

*Vacancies:* Mass Hiring


*About The Role:*

ResultsCX Cebu is mass hiring for Premium Telco Voice Account. Up to 25K package + HMO + fast virtual hiring process!


*Salary Based on Experience:*

- *PHP 20K Package:* For 6 to 23 months BPO voice experience

- *PHP 25K Package:* For 24 months and above BPO voice experience


*Responsibilities:*

- Handle premium telco inquiries via voice support

- Provide troubleshooting, billing, and account support

- Resolve customer issues efficiently with empathy

- Maintain high CSAT and quality scores

- Meet KPIs and performance metrics


*Qualifications:*

- At least HS Graduate (old curriculum) or SHS Graduate

- Minimum 6 months BPO voice experience required

- Strong English communication skills

- Willing to work onsite in Cebu City

- Amenable to shifting schedule including night shift, weekends, holidays

- Can start ASAP


*Benefits:*

- Up to 25K monthly package based on experience

- HMO + Government benefits + Incentives

- Paid training from Day 1

- Career growth and promotion opportunities

- Virtual, fast, and easy hiring process


*Apply now - Virtual hiring for Cebu Telco Account!*



Key Skills

6 Skills
Call Center Inbound BPO BPO Voice Process BPO Skills BPO Call center Call centre voice

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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