ResultsCX Cebu Hiring - CSR - PHP 20K to 25K
Job Description
Key Skills
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ResultsCX Cebu Hiring - Telco CSR - PHP 20K to 25K - 6 Months Voice Exp Required - Onsite
Company: ResultsCX
Location: Cebu City - Onsite (WFO)
Account: Telco Voice Account
Industry: BPO / Telecommunications
Work Setup: Onsite - Shifting Schedule
Employment Type: Full-Time
Salary: PHP 20,000 - 25,000 Package + Benefits
About ResultsCX:
ResultsCX is a premier customer experience provider. ResultsCX Cebu City is mass hiring Telco Voice CSRs with up to PHP 25K Package + HMO! Virtual hiring process - apply from home!
Salary Breakdown:
- PHP 20,000 Package - for 6 to 23 months BPO voice experience
- PHP 25,000 Package - for 24 months and above BPO voice experience
Job Description:
Join ResultsCX Cebu's Telco Voice Account! We're looking for experienced voice CSRs to provide world-class customer support for a leading telco brand. Earn up to 25K monthly!
Responsibilities:
- Handle telco customer inquiries via voice channel
- Provide troubleshooting, billing and account support
- Resolve customer issues efficiently and professionally
- Maintain high customer satisfaction and quality scores
- Meet and exceed KPIs and performance targets
Qualifications:
- At least HS Graduate (Old curriculum) or SHS Graduate (New curriculum)
- Minimum 6 months BPO voice experience is required
- Strong English communication skills
- Willing to work onsite in Cebu City
- Can work on shifting schedule and start ASAP
Benefits & Perks:
- HMO + Government Benefits + Incentives
- Paid Training from Day One
- Career Growth Opportunities
- Virtual Hiring Process
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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