Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Retails B2B Account

115 Views 5 days ago
Experience 0–1 Year(s)
₱
Salary Confidential
Location Manila (Pasig, Mandaluyong)
Be the first to apply for this job

Job Description

​Job Title: Customer Service Representative (Onsite)

Location: Pasig

Work Setup: 100% Onsite

Employment Type: Full-time / Entry-level


​About the Role

​We are looking for motivated, customer-focused individuals to join our growing team as Customer Service Representatives. Whether you are looking to start your career in the BPO industry or bring prior customer service experience, we want to hear from you!

​In this role, you will assist customers with inquiries, deliver excellent service, and represent our client brands with clarity and professionalism.


​Key Responsibilities

​Handle incoming customer inquiries via phone, chat, or email with professionalism and care.

​Provide accurate product or service information to resolve customer issues effectively.

​Maintain high standards of communication and service quality on every interaction.

​Collaborate with team leads and peers in an interactive, office-based environment.


​Qualifications & Requirements

​Education: At least High School Graduate (Old Curriculum) or Senior High School Graduate.

​Experience: Open to candidates with or without BPO experience (Paid training will be provided!).

​Skills: Strong English communication skills (verbal and written).

Work Setup: Must be willing and ready to work onsite at our pasig office.

​Availability: Flexible to work in rotational shifts, including night shifts and weekends if required.


​What We Offer

​Competitive salary package + performance incentives.

​Comprehensive healthcare/medical benefits (HMO).

​Paid training from day one.

Fun, interactive onsite workplace culture with room for career growth.

Key Skills

1 Skills
Business to Business (B2B)

Role Specifications

Role
Billing Specialist
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Elizabeth Ahuioza Sanda
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, nigeria
Network 1+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc