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Scheduler (Workforce Scheduler)

Gratitude Inc
14 Views
5 hours ago

Scheduler (Workforce Scheduler)

1-2 Year(s)
Davao
Davao

Job Description

Key Skills

ms excel BPO Setup WFM Scheduler forecasting.

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Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.


Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams


Basic Qualifications:

•At least 1 year experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills

Role

Client & Sales Administration

Timings

Rotational Shifts (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Functional Area

Front Office Support / Administration /

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MyGlit Jobs |  Jobs |   Scheduler (Workforce Scheduler) in Mumbai & Delhi

Cynthia Mburugu

Recruiter - Gratitude Inc

NA, kenya

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