Scheduler (Workforce Scheduler)

Gratitude Inc

278 Views

3 weeks ago

Scheduler (Workforce Scheduler)

1-2 Year(s)

25 - 30 Thousand p.m

Davao
(Base Location for WFH)

Job Description

Key Skills

WFM tools BPO industry WFH

2 candidate(s) have already applied for this Job. Apply now

Job Title: Scheduler (Workforce Scheduler)

Work Location: Alphaland Makati, Davao
Work Setup & Schedule: Onsite/Shifting
Salary: 27K
HC: (1) Davao, (1) Alphaland

Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.

Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams

Basic Qualifications:
•At least 1 year experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills

Pre-Screening Notes

Educational Attainment:
Years of Experience in WFM Scheduling in a BPO Setting:
WFM Tools Used:
Last Drawn Salary:
Expected Salary:

Role

WFM

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from Home

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Christopher Owiny Omondi

Recruiter - Gratitude Inc

NA, kenya

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