Scheduler (Workforce Scheduler)
Gratitude IncScheduler (Workforce Scheduler)
Job Description
Key Skills
5 candidate(s) have already applied for this Job. Apply now
Job Title: Scheduler (Workforce Scheduler)
Work Location: Alphaland Makati,
Work Setup & Schedule: Onsite/Shifting
Salary: 27K
HC: ,(1) Alphaland
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year of experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Pre-Screening Notes
Educational Attainment:
Years of Experience in WFM Scheduling in a BPO Setting:
WFM Tools Used:
Last Drawn Salary:
Expected Salary:
Role
Any Other
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Quality Analyst -Helpdesk customer support
Gratitude Inc2 - 5 Year(s)
Confidential
Manila, Philippines
Multilingual Language - BAHASA (Indonesia)
Gratitude Inc1 - 2 Year(s)
₱ 38.24 - ₱ 60.95K p.m
Manila, Philippines
Financial Account Customer Service Representatives
Gratitude Inc2 - 4 Year(s)
Confidential
Manila, Philippines
1 - 17 Year(s)
₱ 23 - ₱ 27K p.m
Manila, Philippines
1 - 9 Year(s)
₱ 20 - ₱ 30K p.m
Manila, Philippines
Customer Service Representative (Banking)
Gratitude Inc0 - 1 Year(s)
₱ 25 - ₱ 28K p.m
Manila, Philippines
2 - 5 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines
Customer service representative
Gratitude Inc0 - 1 Year(s)
₱ 15 - ₱ 30K p.m
Manila, Philippines
Customer service representative _content review support
Gratitude Inc0 - 5 Year(s)
₱ 20 - ₱ 35K p.m
Manila, Philippines
CUSTOMER SERVICE REPRESENTATIVE
Gratitude Inc0 - 2 Year(s)
Confidential
Manila, Philippines