Scheduler (Workforce Scheduler) | Urgent_Davao & Makati

Gratitude Inc

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3 weeks ago

Scheduler (Workforce Scheduler) | Urgent_Davao & Makati

1-5 Year(s)

Manila

Job Description

Key Skills

Scheduling WFM System WFM tools Scheduling Analyst BPO Operations scheduler skills

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Gratitude Inc. is a professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, the Philippines, Malaysia, and Africa. We are a direct sourcing partner Company of the different top BPOs offshore and onshore.

We have an ongoing hiring for Scheduler (Workforce Scheduler)

Description / Requirements

Job Title: Scheduler (Workforce Scheduler)

Work Setup & Schedule: Onsite/Shifting

Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.

Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams

Basic Qualifications:

•At least 1 year experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills

Submit your application through the link below with your updated resume and answer the pre-screening questions:

https://myglit.com/myglit/philippines/lateral_hiring/342aa2f1f5

Further details will be discussed once shortlisted and invited for an interview.

Our recruitment team will reach out to you via WhatsApp/Viber or a direct call once shortlisted.

Benefits:

Health insurance

On-site parking

Opportunities for promotion

Promotion to permanent employee

APPLY NOW!

Best Regards,

Gratitude Recruiting Team

Role

Customer Service Analyst

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.