Gratitude Inc banner
MyGlit Jobs |  Jobs |   Scheduler (Workforce Scheduler) Urgent |Davao & Makati in Mumbai & Delhi

Scheduler (Workforce Scheduler) Urgent |Davao & Makati

Gratitude Inc
579 Views
14 hours ago

Scheduler (Workforce Scheduler) Urgent |Davao & Makati

1-49 Year(s)
₱ 20 - ₱ 25K p.m
Davao
Davao

Job Description

Key Skills

WFM tools BPO industry scheduler skills Strong communication and interpersonal skills Strong attention to detail, and organizational skills

95 candidate(s) have already applied for this Job. Apply now

Job Title: Scheduler (Workforce Scheduler)

Work Location: Alphaland Makati, Davao

Work Setup & Schedule: Onsite/Shifting

Salary: 27K

HC: (1) Davao, (1) Alphaland


***Note: Former Teleperformance employees are not eligible for rehire—whether directly or through a third party.***


Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.


Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams


Basic Qualifications:

•At least 1 year experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills



Pre-Screening Notes


Educational Attainment:

Years of Experience in WFM Scheduling in a BPO Setting:

WFM Tools Used:

Last Drawn Salary:

Expected Salary:

Role

WFM

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Scheduler (Workforce Scheduler) Urgent |Davao & Makati in Mumbai & Delhi

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

0 - 14 Year(s)

BPO Voice Process BPO Skills BPO Operations

₱ 20 - ₱ 30K p.m

Davao, Philippines

2 - 3 Year(s)

bpo Quality Assurance Manager telco

₱ 80 - ₱ 100K p.m

Davao, Philippines

1 - 10 Year(s)

Stakeholder Management WFM System WFM tools

₱ 20 - ₱ 30K p.m

Davao, Philippines

0 - 1 Year(s)

Customer Care

Confidential

Davao, Philippines

2 - 4 Year(s)

Scheduling WFM tools BPO industry

₱ 20 - ₱ 35K p.m

Davao, Philippines

2 - 3 Year(s)

Customer Service good communication skills Telco Sales

Confidential

Davao, Philippines

0 - 3 Year(s)

Communication Skills good communication skills customer service and problem-solving skills

₱ 20 - ₱ 30K p.m

Davao, Philippines

2 - 18 Year(s)

BPO Voice Process BPO Skills BPO industry

₱ 30 - ₱ 40K p.m

Davao, Philippines

1 - 2 Year(s)

WFM System Real Time Analyst good communication skills

Confidential

Davao, Philippines

1 - 2 Year(s)

good communication skills goodcommunicationskills Collection Analyst

₱ 20 - ₱ 35K p.m

Davao, Philippines