Gratitude Inc banner
Gratitude Inc logo

Scheduler (Workforce Scheduler) | Urgent_Makati

Gratitude Inc
255 Views
3 weeks ago

Scheduler (Workforce Scheduler) | Urgent_Makati

1-2 Year(s)
Manila - Makati, Davao
Manila - Makati, Davao

Job Description

Key Skills

WFM tools BPO industry scheduler skills BPO Setup WFM Scheduler

50 candidate(s) have already applied for this Job. Apply now

Overview:

 Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.



Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams



Basic Qualifications:

•At least 1 year of experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills.



Role

Any Other

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Deborah Shofolabo

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

Company logo

Azure Data Engineer

Gratitude Inc

5 - 10 Year(s)

PYSPARK Azure Data Engineer

Confidential

Manila, Philippines

2 - 3 Year(s)

Japanese bilingual Advertising Search Engines

₱ 120 - ₱ 121K p.m

Manila, Philippines

2 - 4 Year(s)

Customer Service

₱ 30 - ₱ 37K p.m

Manila, Philippines

5 - 15 Year(s)

Agile SQL Oracle ERP

₱ 90 - ₱ 100K p.m

Manila, Philippines

1 - 20 Year(s)

Critical Thinking USRN BPO Voice Process

₱ 50 - ₱ 60K p.m

Manila, Philippines

3 - 4 Year(s)

Bachelor's Degree in Information Technology, Computer Science, or other related fields Microsoft Dynamics 365 Customer Relationship Management CRM Modules

Confidential

Manila, Philippines

3 - 5 Year(s)

BPO Call center Financial Account Product Trainer.

₱ 30 - ₱ 40K p.m

Manila, Philippines

0 - 1 Year(s)

Customer Service General customer service Excellent Communication, Customer Service and Empathy Skills

₱ 25 - ₱ 29K p.m

Manila, Philippines

1 - 3 Year(s)

Bahasa Bahasa Speaker Bahasa Language

Confidential

Manila, Philippines

0 - 2 Year(s)

Customer Service

₱ 30 - ₱ 37K p.m

Manila, Philippines