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GRATITUDE INC
APAC · AFRICA · U.S.A

Senior CIS Functional Support Analyst

717 Views 2 weeks ago
Experience 4–7 Year(s)
₱
Salary Confidential
Location Manila
135 candidate(s) already applied

Job Description

Location: Parañaque City, Metro Manila (Hybrid – 3 Days Onsite)

Experience: 4–7 Years
Shift: Mid Shift (2:00 PM – 11:00 PM)
Salary: Competitive (Based on Experience)

Job Summary

We are looking for a Senior CIS Functional Support Analyst to design, implement, and support SAP integration solutions between enterprise systems and client applications. The ideal candidate will have strong experience in SAP functional modules, interface development, data mapping, system integration, and testing. You will collaborate with business users, clients, and technical teams to deliver reliable integration solutions and ensure seamless business operations.

Key Responsibilities

  • Gather and analyze business and integration requirements from clients and internal stakeholders.

  • Design and document interface solutions, technical specifications, and data mappings.

  • Develop and maintain SAP interface mappings using standard SAP tables and BAPIs.

  • Perform testing activities including Functional Testing, SIT, UAT, and Regression Testing.

  • Coordinate with development teams to resolve integration issues and ensure solution quality.

  • Support interface deployment, production monitoring, troubleshooting, and root cause analysis.

  • Configure and support file transfer protocols including SFTP, API, CPI, and AS2.

  • Work with SAP SD, MM, and EWM modules to support end-to-end business processes.

  • Create technical documentation, test scripts, and implementation documents.

  • Drive continuous improvements in integration processes and system performance.

Required Skills

  • SAP Functional Support

  • SAP SD (Sales & Distribution)

  • SAP MM (Materials Management)

  • SAP EWM (Extended Warehouse Management)

  • SAP Interface Mapping & BAPI

  • XML, IDOC, EDIFACT, X12, CSV

  • SFTP, API, SAP CPI & AS2

  • System Integration Testing (SIT), UAT & Regression Testing

  • Data Mapping & Business Process Analysis

  • Stakeholder Management & Technical Documentation

Preferred Skills

  • SAP ERP/ECC HANA

  • SAP EWM HANA

  • SAP BusinessObjects

  • HeidiSQL

  • FileZilla

  • CDATA Arc

  • VisualCron

  • EZDetach

  • Notepad++

Eligibility

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

  • 4–7 years of relevant SAP Functional/Interface experience.

  • Experience with full lifecycle SAP implementation or interface projects.

  • Strong knowledge of SAP SD, MM, and EWM modules.

  • Excellent analytical, communication, and stakeholder management skills.

Important Notes

  • Hybrid work setup: 3 days onsite in Parañaque City.

  • Mid Shift: 2:00 PM – 11:00 PM.

  • Immediate joiners are preferred.

  • Current or former employees of the client and candidates with active applications are not eligible.

  • TOR and Diploma are required during the hiring process.

Key Skills

6 Skills
SAP MM SAP SD Stakeholder Management SAP EWM Business Process modeling and analysis SAP Integration

Role Specifications

Role
SAP Expert/Consultant
Timings
Rotational Shifts (Permanent)
Industry
IT-Software / Software Services
Work Mode
Hybrid
Process
Non-Voice
Functional Area
Top Management

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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