Senior Complaints Analyst
Gratitude IncSenior Complaints Analyst
Job Description
Key Skills
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Qualifications:
•Bachelor’s degree in Nursing, Biology/Microbiology, Electromedical Engineering (Biomedical Engineering), Industrial/Mechanical Engineering, or other education/science/technology related discipline desired
• 3+ years experience in medical device product quality complaints management
• Knowledge of complaints management in medical device industry
• Preferably with good understanding on ISO 13485 or any other ISO/GxP Standard/Guidelines
• Able to write effective Medical and Technical narratives regarding the complaints
• Not a job hopper
Recruitment Process:
Initial Interview: HRI (Human Resource Interview) c/o Karina
Operations interview via MS Teams
Role
Medical Specialist
Timings
Night Shift (Permanent)
Industry
Medical / Healthcare / Hospital
Work Mode
Hybrid
Functional Area
Medical Professional / Healthcare Practitioner / Technician
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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