Gratitude Inc banner
Gratitude Inc logo

service desk Team Leader

Gratitude Inc
462 Views
1 month ago

service desk Team Leader

4-6 Year(s)
Manila - Lapu Lapu city, Cebu Central Visayas - Minglanilla
Manila - Lapu Lapu city, Cebu Central Visayas - Minglanilla

Job Description

Key Skills

Service Desk ITSM BPO Service Desk ITSM Tools: ServiceNow, JIRA, or similar platforms ITIL knowledge ITIL Foundation Service Now Experience

3 candidate(s) have already applied for this Job. Apply now


Hiring a service desk team leader with IT service desk, serviceNow/ITSM, and bpo leadership experience. Onsite role in cube city with shifting schedule.

Role

Team Leader -Technical

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Victoria Ijeoma Ekeh

Recruiter - Gratitude Inc

NA, nigeria

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

2 - 4 Year(s)

Advanced proficiency in Excel, SQL, and reporting platforms (e.g., DataIKU,Snowflake,Axiom, Oracle, SAP). trade settlements

₱ 45 - ₱ 62K p.m

Manila, Philippines

4 - 7 Year(s)

SAP CRM Stakeholder Management Marketing Automation

₱ 120 - ₱ 150K p.m

Manila, Philippines

5 - 10 Year(s)

Japanese language BPO Operations MBA

Confidential

Manila, Philippines

3 - 5 Year(s)

Operational Technology (OT) Security OT security frameworks, standards, and compliance requirements securing industrial control systems (ICS) and OT environments

Confidential

Manila, Philippines

1 - 11 Year(s)

US Mortgage BPO Voice Process BPO Skills

₱ 28 - ₱ 32K p.m

Manila, Philippines

1 - 24 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 20 - ₱ 25K p.m

Manila, Philippines

0 - 1 Year(s)

General customer service customer service and problem-solving skills Excellent Communication, Customer Service and Empathy Skills

Confidential

Manila, Philippines

1 - 8 Year(s)

SQL SQL Server SQL Design

₱ 20 - ₱ 60K p.m

Manila, Philippines

1 - 2 Year(s)

Customer Service

₱ 25 - ₱ 33K p.m

Manila, Philippines

1 - 2 Year(s)

Communication Customer Service BPO Skills

Confidential

Manila, Philippines