Service Desk Transformation Consultant
Gratitude IncService Desk Transformation Consultant
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Qualifications:
• Must possess at least a Bachelor’s/College Degree, preferably in IT.
• Experience in transformation and solutions for Service Desk accounts.
• Female candidates only; male candidates are not allowed at this time. Any male submissions will be automatically rejected.
• At least 6–8 years of experience in an IT Service Desk.
• Prior consulting and automation experience is required.
• Presales/solution experience is a plus.
• Experience with Generative AI (GenAI) models, Machine Learning (ML), Natural Language Processing (NLP), and other AI frameworks is preferred.
• Ability to collaborate with cross-functional teams and effectively communicate AI concepts to non-technical stakeholders.
• BPO experience is required.
Role
Consultants
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Functional Area
IT Software/Hardware
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
CRM Senior Developer | Hybrid
Gratitude Inc3 - 5 Year(s)
₱ 150 - ₱ 180K p.m
Quezon Calabarzon, Philippines
Trainer - UK Financial Collections | Onsite Quezon City
Gratitude Inc2 - 4 Year(s)
Confidential
Quezon Calabarzon, Philippines
Job opportunities
Gratitude Inc1 - 2 Year(s)
₱ 20 - ₱ 30K p.m
Quezon Calabarzon, Philippines
Customer Service Representative
Gratitude Inc1 - 15 Year(s)
₱ 15 - ₱ 25K p.m
Quezon Calabarzon, Philippines
2 - 4 Year(s)
Confidential
Quezon Calabarzon, Philippines
CSR-Online Video Sharing
Gratitude Inc0 - 10 Year(s)
₱ 20 - ₱ 30K p.m
Quezon Calabarzon, Philippines
0 - 2 Year(s)
₱ 20 - ₱ 30K p.m
Quezon Calabarzon, Philippines
Customer Service Representative
Gratitude Inc0 - 2 Year(s)
₱ 15 - ₱ 25K p.m
Quezon Calabarzon, Philippines
CRM Senior Developer
Gratitude Inc5 - 8 Year(s)
Confidential
Quezon Calabarzon, Philippines